Privacy Policy

Effective Date: June 28, 2025

At AusssJackpot, we understand that your personal information is valuable and must be protected. This Privacy Policy outlines how we collect, use, share, and safeguard your information when you access or use our website and related services.

1. Information We Collect

Personal Information You Provide:

When you register an account, purchase lottery tickets, subscribe to newsletters, or contact our support team, we may collect the following personal data:

• Full name
• Date of birth
• Email address
• Telephone number
• Postal address
• Payment details (such as credit/debit card information)
• Username and password for account access

Automatically Collected Information:

When you visit our site, we automatically collect technical data about your device and usage patterns to improve our service. This includes:

• IP address
• Browser type and version
• Operating system
• Pages visited and time spent on each page
• Referring URLs
• Device identifiers

Cookies and Similar Technologies:

We use cookies, web beacons, and other tracking technologies to store your preferences, facilitate logins, track usage for analytics, and deliver personalized content. You can control cookies via your browser settings.

2. How We Use Your Information

We use your information for the following purposes:

• Service Delivery: To process your lottery ticket purchases, manage your account, and notify you of draw results and winnings.
• Communication: To send important information, updates, promotional offers, and newsletters, only when you have consented to receive them.
• Security: To detect and prevent fraud, unauthorized access, and maintain platform integrity.
• Customer Support: To respond to your inquiries and resolve any issues.
• Compliance: To comply with legal obligations including anti-money laundering and responsible gambling laws.
• Improvement: To analyze site usage and improve functionality, performance, and user experience.

3. Legal Basis for Processing

We process your data based on:

• Your consent where applicable (e.g., marketing communications).
• The necessity to perform a contract (e.g., ticket sales and account management).
• Our legitimate interests to operate and improve the business, prevent fraud, and maintain security.
• Compliance with legal and regulatory obligations.

4. Sharing and Disclosure of Information

We do not sell your personal data to third parties. We may share your information with:

• Official Lottery Operators: To validate tickets and arrange prize payments.
• Payment Processors: Trusted third-party providers who securely handle transactions.
• Service Providers: Companies assisting with IT services, data hosting, analytics, and customer support.
• Regulatory Authorities: When required by law or to protect our legal rights.

All third parties are obligated to protect your data and use it only for the agreed purposes.

5. Data Security

We employ robust security measures to protect your personal information including:

• SSL encryption on all data transmissions.
• Secure servers with firewalls and intrusion detection.
• Access controls limiting data access to authorized personnel only.
• Regular security assessments and updates.

Despite these measures, no internet transmission can be guaranteed to be 100% secure. We encourage you to take steps to protect your account, such as using strong passwords and not sharing login details.

6. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce agreements. After that, your data will be securely deleted or anonymized.

7. Your Privacy Rights

Depending on applicable laws, you have the right to:

• Access your personal data and receive a copy.
• Request correction of inaccurate or incomplete data.
• Request deletion of your data, subject to legal or contractual exceptions.
• Restrict or object to certain types of data processing.
• Withdraw consent at any time for marketing communications.
• Lodge a complaint with a data protection authority if you believe your rights have been violated.

To exercise any of these rights, please contact us using the details below.

8. Cookies Policy

Our site uses cookies to improve functionality and user experience. Cookies are small files stored on your device that help us recognize returning users and customize content. You can adjust your cookie preferences or disable cookies via your browser settings; however, this may impact some website features.

For detailed information, please see our separate Cookies Policy page.

9. Children’s Privacy

Our services are strictly intended for individuals aged 18 and over. We do not knowingly collect personal data from minors. If we become aware that we have inadvertently collected data from someone under 18, we will take steps to delete that information immediately.

10. International Data Transfers

As an Australian-based company, your data is primarily stored and processed within Australia. If data is transferred outside Australia (e.g., to cloud service providers), we ensure appropriate safeguards are in place to protect your information according to applicable privacy laws.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in legal requirements, business practices, or technology. Updates will be posted on this page with a revised effective date. We encourage you to review this policy periodically.

12. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, please contact our Privacy Officer:

• Email: privacy@AusssJackpot.com
• Phone: +61 3 9123 4567
• Address: Level 5, 123 Collins Street, Melbourne, VIC 3000, Australia

We are committed to responding to your inquiries promptly and transparently.